Orders And Returns

Average delivery time: 1-2 weeks.

At BookFylo, we strive to provide a smooth shopping experience. Our returns and cancellation policy is designed to ensure clarity and customer satisfaction.

Cancellations will be considered only if the request is made immediately after placing the order. However, the cancellation request may not be entertained if the orders have been communicated to the vendors/merchants and they have initiated the process of shipping them.

We do not accept returns or cancellations for personal preferences or change of mind. We encourage our customers to carefully review product details and make informed decisions before completing their purchases.

We understand that receiving damaged or defective goods can be disappointing. If you encounter such an issue, please notify us within 7 days of receiving your order. Our customer support team will guide you through the return process. We will assess the situation and, if applicable, provide a refund or replacement for the damaged item(s).

Please note that refunds are only available for damaged goods caused by manufacturing defects or shipping mishaps, and the report must be made within the specified timeframe. We are unable to offer refunds for other reasons, such as customer dissatisfaction or sizing issues.

For any further inquiries or assistance, please do not hesitate to contact our dedicated customer support team. We are here to address your concerns and ensure your satisfaction.